Lorraine West

Lorraine West

Operational Director
CQC Registered Manager

Position: CQC Registered Manager (Community ultrasound Service.I have been working with Lakeside Medical Diagnostics for over 8 years.  I started off being a chaperone and then was approached to take the job on to manage the administration staff as well as the Consultants and Sonographers who came to support the service.

The job also included, chaperoning, booking patients their appointments, putting rotas on the calendar, organising meetings, invoicing, filing, faxing, emailing, communicating with other GP surgeries and Doctors enquiries and dealing with complaints, I learnt many aspects of working within a GP Practice including, issuing prescriptions (which require extreme accuracy), generating patient referrals, read coding, chaperoning, working within a team and alone, dealing with all aspects of people’s ethnicity , learning to communicate with people all disabilities.